Delete your Answard account
8. Deleting your account and data
- In the app: go to Account → Delete my data.
- If you are signed in, Answard first deletes your account on our server, then erases Answard's data from your phone.
- If our server cannot be reached, nothing is deleted. You can try again, or choose to erase only this phone's data.
- On the web, without the app: visit https://answard-proxy-75wqoe7jca-el.a.run.app/delete, sign in with the Google account you use with Answard, and confirm. This deletes your account on our server.
- It cannot erase data on a phone you no longer have.
- Uninstalling Answard removes its data from that phone.
- What we delete on our server:
- your account record;
- your trial and subscription status;
- your Ask usage counts.
- What we keep: a pseudonymous marker that lets us recognise whether the same Google account has already used the free trial.
- It contains no name, email address, phone number, contacts or Ask content.
- We keep it for 1 year after your account is deleted, then it is removed automatically.
- What expires on its own:
- request logs held by our hosting provider expire within 30 days;
- requests held by Google for abuse monitoring expire under Google's terms.
- Subscriptions: deleting your account does not cancel a Google Play subscription. Cancel it in the Play Store.
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